1. Assess the Customer’s application
2. Notify other credit providers of a default by the Customer
3. Exchange other information with other credit providers as to the status of the trading account, if the Customer is in default with other credit providers.
4. Assess the credit worthiness of the Customer

1. modifications and amendments to these Terms and Conditions shall be in writing and it otherwise shall not be binding upon the Seller.
2. If any of the provisions of the contract are unlawful or invalid by Prior reason of any applicable statue or rule of Law, then such provision shall be severed from the rest of this Contract which shall remain valid and binding on the parties.

1. The Site may contain typographical errors or other errors or inaccuracies and may not be complete or current. We therefore reserve the right (at our absolute discretion) to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We reserve the right to refuse to fill any orders that you may have placed based on information on the Site that may contain errors or inaccuracies, including, without limitation, errors, inaccuracies or out-of-date information regarding pricing, shipping, payment terms, or return policies.
2. You must take your own precautions to ensure that the process which you employ for accessing the Website does not expose you to risk of viruses, malicious computer code or other forms of interference which may damage your computer system, and contains appropriate protection to prevent damage to your computer system caused by viruses, malicious computer code or other forms of interference.
3. Except to the extent otherwise required by law (including, without limitation, the Australian Consumer Law), Robleen Sales will not be liable to you, or any other person, for any loss, damage, cost or expense arising out of or in connection with of any of the events set out in Section 5.13 or arising out of or in connection with you accessing the Website, whether in contract, negligence or any other tort, equity, restitution, strict liability, under statute or otherwise at all.
4. When selecting the option to 'pay on invoice' an invoice will be emailed to you. If payment has not been verified within 48 hours the order will be considered cancelled and items will be returned to stock. To expediate dispatch of your order please email payment confirmation including: BANK RECEIPT NUMBER / INVOICE NUMBER / PAYMENT DATE

1. Robleen Sales reserves the right to change the prices of goods at any time without notice. This price displayed at the time you place your order will continue to apply to you even if the price changed before your order is accepted by Robleen Sales.
2. In addition to the price of the goods, you will also need to pay the quoted or advertised delivery charge.
3. Delivery charges will be waived if you choose to nominate your preferred freight shipping company.

   Use or your preferred freight company is accepted providing the following is provided:

   • Freight Company Name
   • Freight Company Contact details
   • Valid account number for the Freight Company

   If required details are not provided we will use our preferred freight company and you will be charged accordingly.

4. In addition to the price for the goods and the delivery charge (if any) you may also need to pay any additional delivery charges which are not shown in your shopping cart but which we incur because you live in an area where light aircraft or barge transport is required, or to which our courier company does not provide a door-to-door service ("Additional Deliver Charge"). These include, without limitation, Christmas Island, Norfold Island, Roma and Nhulunbuy. If you live in an area to which an Additional Delivery Charge will apply Robleen Sales will contact you before accepting your order and provide you with a quote for the Additional Delivery Charge. If, within the time-scale specified you do not agree to accept the Additional Delivery Charge, Robleen Sales will cancel your order. Payment will not be taken for your order until you have confirmed your acceptance of the Additional Delivery Charge.
5. By placing an order you agree to pay the price for the goods, delivery charges and any additional delivery charges incurred. 

1. On-line sales - all pricing advertised on the website are GST inclusive
2. Showroom sales - pricing quoted from the office are excluding GST and the current percentage GST shall be added

1.  If you do not already have an Account you will need to create one before placing an on-line order.
2. You may not set up an Account for someone else.
3. Please ensure that you enter all information carefully when creating an Account.  You warrant to Robleen Sales that all information provided by you in relation to your Account is complete, true and accurate 
4. You must notify Robleen Sales immediately if you become aware of any actual or potential unauthorised use of your Password or Account.
5. Except to the extent otherwise required by law (including, without limitation, the Australian Consumer Law), Robleen Sales will not be liable to you, or any other person, for any loss, damage, cost or expense suffered as a direct or indirect result of: your account information being incomplete or inaccurate;  or  any unauthorised use of your Password or Accoutn which takes place before you notify Robleen Sales, whether in contract, negligence or any other tort, equity, restitution, strict liability, under statute or otherwise at all.
6. Robleen Sales suffers any loss, damage, cost or expense as a result of any unauthorised use of your Password or Account which takes place before you notify Robleen Sales then you must pay Robleen Sales the amount of that loss, damage, cost or expense if Robleen Sales asks you to.

1. Payment prior to the goods leaving the seller’s warehouse unless the customer shall have made some other arrangement with the supplier.
2. If the supplier shall have granted the customer credit facilities, payment for all the goods sold will be within (30) days from the invoice date the goods were purchased.
3. Any variation to this will be agreed with the customer in writing.
4. The supplier may withdraw credit facilities to the customer at any time without notice. Without limiting the supplier’s rights to withdraw credit, the supplier reserves the right to stop supply & place the account on hold until the account is returned to the agreed trading terms, and the supplier agrees to recommence supply.
5. Interest shall be payable by the customer on all amounts overdue to the seller at the rate of two (2) per cent per month.
6. The customer shall be liable for collection and legal charges incurred by the seller pursuing outstanding amounts. 

1. An order submitted by you is an offer by you to purchase the Goods for the price plus the Delivery Charge as shown at the time of submission of your Order and any applicable Additional Delivery Charge or International Delivery Charge. Robleen Sales may accept or reject your offer in its absolute discretion. In particular, but without limitation, Robleen Sales may reject Orders for commercial quantities of Goods.
2. If you wish to order commercial quantities of goods please contact This email address is being protected from spambots. You need JavaScript enabled to view it..
3. Each Order that you place will, if accepted by Robleen Sales, be a separate and binding agreement between you and Robleen Sales with respect to the supply of the relevant goods, in accordance with these Terms and Conditions.
4. Please ensure that you enter all information carefully when placing an order. You warrant to Robleen Sales that all information provided by you in relation to each order is complete, true and accurate.
5. Please check your Order carefully (including the quantities ordered) before submitting it as orders may not be able to be changed or cancelled once the Order has been accepted by Aegis Sales & Service. Robleen Sales will use reasonable endeavours to cancel or change the order if it has not already been shipped but makes no representation that it will be able to do this.
6.  Except to the extent otherwise required by law (including, without limitation, the Australian Consumer Law), Robleen Sales will not be liable to you, or any other person, for any loss, damage, cost or expense suffered as a direct or indirect result of your Order information being incomplete or inaccurate or as a result of being unable to change or cancel your Order once it has been accepted by Aegis Sales & Service, whether in contract, negligence or any other tort, equity, restitution, strict liability, under statute or otherwise at all .
7. Where you place separate Orders the Goods will be delivered separately and a separate Delivery Charge (and Additional Delivery Charge/ International Delivery Charge if applicable) will apply to each Order.Robleen Sales cannot consolidate separate Orders into one delivery.  
8. Where you order more than one item in one order, all goods for which your order is accepted at the same time will be dispatched together where practicable. However, in some cases goods may be part delivered unless agreed to the contrary in writing. Every endeavour will be made by the Seller to complete delivery with the period agreed, if any, but no liablitiy can be accepted by the Seller for delay or non delivery from our Supplier. All items back-ordered are firm and shall not be cancelled unless agreed ot by the Seller. 
9. The internet can be an unstable, and sometimes insecure, marketplace.  At times the facility to place orders may not be available, your order might not be received, your order may be lost or misdirected, or your order might be delayed. If is the customer's responsibility to ensure Robleen Sales has received the order. 

1. The Seller will not in any circumstances accept liability for damage, shortage or loss during transit
2. This liability is to be passed onto the relevant transport provider

The Seller may make part deliveries of any order unless agreed to the contrary in writing. Every endeavour will be made by the Seller to complete delivery with the period agreed, if any, but no liability can be accepted by the Seller for delay or non delivery from our supplier. All items back-ordered are firm and shall not be cancelled unless agreed to by the Seller.

1. The Customer at all times is responsible to ensure suitable access to the delivery site
2. The Customer further indemnifies and saves harmless the Supplier, and or it’s servants or agents against any loss or damage in the event the Customer fails to provide suitable access to the site for delivery, and whilst on site working

1. Where requested, Robleen Sales will deliver to PO Boxes in Australia.
2. If it is not possible to deliver goods to PO Box due to the size of goods, Aegis Sales & Service will call you to arrange an alternate delivery address.

1. For on-line orders, following dispatch of your goods, Robleen Sales will email you with a confirmation of dispatch, including consignment note number
2. In-store orders will have a dispatch confirmation emailed with consignment not number upon request

1. On delivery you may be required to sign a proof of delivery document.
2. If you are not available to take to delivery, your goods will be taken to the local depot or post office as per the individual freight company's policies

1. If requested, you must allow Robleen Sales to take a copy of identification for fraud prevention purposes. The copy will not be used by Robleen Sales for any other purpose or disclosed to any person outside of Robleen Sales;
2.  Our staff will also check your signature against the signature on any credit/debit/payment card used to purchase the Goods. You must therefore ensure that you bring this card when picking up the Goods;
3. Our staff have the right to refuse collection of Goods if you cannot or will not satisfy the requirements set out above. In this event Robleen Sales will contact the person who placed the order using the contact details provided. 

Conditions for in-store collection

If goods ordered are not in stock you will be advised upon Robleen Sales processing your online order.

1. Robleen Sales Suppliers are unable to supply goods that they have previously promised to supply;
2. An event beyond Robleen Sales control, such as storm, fire, flood, earthquake, terrorism, power failure, war, strike or failure of computer systems, means Robleen Sales is unable to supply the Goods within a reasonable time;
3. Goods ordered were subject to an error on the Website, for example, in realation to a description, price or image, which was not discovered prior to the Order being accepted;
4. You ask Robleen Sales to cancel your Order in accordance with 6.1.5 Check your Order. Please check your Order carefully (including the quantities ordered) before submitting it as orders may not be able to be changed or cancelled once the Order has been accepted by Robleen Sales. Robleen Sales will use reasonable endeavours to cancel or change the order if it has not already been shipped but makes no representation that it will be able to do this [sectoin 6.1.5].
5. In the circumstances set out in 5.1.4 Additional Delivery Charges - In addition to the price for the goods and the delivery charge (if any) you may also need to pay any additional delivery charges which are not shown in your shopping cart but which we incur because you live in an area where light aircraft or barge transport is required, or to which our courier company does not provide a door-to-door service ("Additional Deliver Charge"). These include, without limitation, Christmas Island, Norfold Island, Roma and Nhulunbuy. If you live in an area to which an Additional Delivery Charge will apply Robleen Sales will contact you before accepting your order and provide you with a quote for the Additional Delivery Charge. If, within the time-scale specified you do not agree to accept the Additional Delivery Charge, Robleen Sales will cancel your order. Payment will not be taken for your order until you have confirmed your acceptance of the Additional Delivery Charge.

1. as breached a material term of this Agreement;
2. is not able to deliver your order within a reasonable time of the estimated delivery time advertised on the Website or as set out in these Terms and Conditions, other than a result of any delay for which you are wholly or partly responsible such as a failure to provide the correct delivery address or to pay for the goods.
3. Where Robleen Sales cancels your order after acceptance, the supplier it will send you an e-mail notifying you of cancellation.
4. In the event of Robleen Salesor you cancelling your order after payment has been processed, Robleen Sales will refund any money paid in respect of that order.  Where we may be required to refund your payment as your order has been rejected, cancelled or for any other reason, we will use our best endeavours to process your refund within a timely manner. Refunds will be made by us via the method of payment you used to make your on-line purchase. The time it takes for you to actually received a refund will depend on how quickly your financial institution processes the refund.
5. We will not accept a request to return and refund purchased goods where you have simply changed your mind, made a  wrong selection or have simply found the goods cheaper elsewhere. We recommend you carefully preview any orders before adding them to your shopping cart and confirming your order. These Terms and Conditions sets out further information about refunds. 
6. Except to the extent otherwise required by law (including, without limitation, the Australian Consumer Law) or as expressly set out in these terms and conditions, Robleen Sales will not be liable to you, or any other person, for any loss, damage, cost or expense suffered as a direct or indirect result of cancellation of your Order, whether in contract, negligence or any other tort, equity, restitution, strict liability, under statute or otherwise at all.

1.  All returns must be authorised by the Seller in writing.
2. Returns for credit must be returned within 7 days of receipt of goods.
3. Goods are to be returned freight pre-paid and a copy of the original invoice.
4. Return of incorrectly supplied goods at the Seller’s expense will be by the carrier of the Seller’s choice. The Seller will not accept freight charges for goods returned by other means.
5. Products specially purchased, manufactured, machined or cut to size to the Customer’s specifications are not returnable.  

1. Where we may be required to refund your payment as your order has been rejected, cancelled or for any other reason, we will use our best endeavours to process your refund within a timely manner. Refunds will be made by us via the method of payment you used to make your on-line purchase. The time it takes for you to actually receive a refund will depend on how quickly your financial institutions processes the refund

2. We will not accept a request to return and refund purchased goods where you have simply changed your mind, made a wrong selection or have simply found the goods cheaper elsewhere. We recommend you carefully preview any orders before adding them to your shopping card and confirming your order. 

1. Returns are subject to a 15-25% restocking fee and will only be accepted if the goods and packaging received in an unused and original condition. 

Liability of Seller

Except as otherwise provided in these conditions the Seller shall not be under any liability in respect to defects in goods delivered or for any injury, damage of loss resulting from such defects or from any work done in correction therewith except to the extent that any stature applicable to these conditions prevents the exclusion, restriction or modification of such conditions or warranties. Notwithstanding any other provisions of the contracts the Seller shall not be liable to the customer for any loss or profit howsoever arising, not shall the Seller be under liability whether in contract, tort, or otherwise nor for any injury, damage or loss whether consequential or otherwise save as is expressly provided in these conditions. The Seller shall not be responsible for damage or fault in performance arising out of incorrect or inappropriate operation of the product by the Customer. The Customer acknowledges that the Seller gives no warranty as to the fitness of the product for the intended application of the Customer and that the Customer has relied entirely upon its own evaluation thereof. The Customer is responsible to ensure that any product is suitable for the purpose they intend using it for.

• all pictures and images of Goods displayed are for illustrative purposes only;any accessory featured with the Goods is for illustrative purposes only,
• and may be sold separately; and
• where we provide dimensions and measurements in the description of a Good, the dimensions may vary slightly in real life, and it is your responsibility to ensure that the actual size of each Good is suitable for your purpose prior to submitting your Order (including whether there is appropriate and safe access to your Delivery Address for delivery of the Good).

• We do not offer refund or exchange on sale items if you change your mind.
• Normal purchasing conditions apply to online and promotional flyer sales. 
• All sale pricing is valid for the promotional period.